All orders are subject to product availability . If a product is unavailable when you place your order, we'll inform you and process a refund for the full amount using the initial payment method.

After confirming your order, we'll give you an estimated delivery time.

If items are in stock, they'll be packed and shipped from our warehouse within 2 to 5 working days. For items not in stock, they'll be manufactured and dispatched within 10 working days from the order date. We'll keep you updated on such cases.

Please remember, delivery estimates begin from the shipping date, not the order date. These estimates serve as guidelines and may change due to factors like weather, travel delays, and strikes. Your order might also arrive in separate shipments.

In case of any delivery issues or if there's any damage to the packaging upon delivery, please contact us immediately at earthietreats@gmail.com.